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Orders & Returns Policy

Standard delivery is approximately 4-6 weeks from receipt of payment to ship date, though this lead time can vary with current work in the shop -- it is always advisable to check before placing an order if you have a time sensitive order. We ship via FedEx, or US Postal Service, depending on the destination.

KO Racing's shopping cart is powered by Paypal. We also accept cash in person, cashier's checks, or money orders made payable to KO Racing Inc. as well as bank wire transfers. For information on non-paypal payments, please send an email to DO NOT send cash in the mail. Shipping Charges are calculated based on the amount of shipping materials and actual shipping fees required to ship a product. On orders made via Paypal, we reserve the right to refuse orders using unconfirmed shipping addresses.

All KO Racing parts are sold with a satisfaction guarantee. That means, we guarantee your parts will be free of defects or errors in workmanship. If it is not, just ship it back in the original container and we will refund your money (less the appropriate restocking fee of not less than 25%), or exchange it at no charge (at our discretion) within 30 days of receipt. For all other inquiries, contact

Legal: What you do to your car is your responsibility, and not KO Racing's. Kris Osheim and KO Racing cannot be held legally liable for any adverse effect caused by installing and running KO Racing parts on your car. Agreement to purchase a KO Racing product constitutes your agreement with this policy. Downpipes are not legal for use on emissions controlled vehicles.

Cancellation of an order already in process is subject to a minimum of a 25% restocking fee as well as any fees incurred from processing the order (credit card fees, Paypal fees, etc.). Cancellation of a turbo kit order may require up to a 50% restocking fee if parts (including but not limited to the turbocharger specifically) are already purchased or in process. Cancellation of an engine build is only available before any machine work is completed at which point only parts have been purchased - then and only then can parts be refunded less appriate restocking fee of not less than 25%. Once machine work has been performed or is in process on any engine build, cancellation is no longer offered as an option.

Returns: No return is accepted of a custom made part. No return accepted of a special order part. No return is accepted of an engine build. No Returns accepted after 30 days from date of customer receipt. Returns of parts not custom made or fabricated is subject to restocking fees of not less than 25% and up to the amount charged by the manufacturer if it exceeds this amount. Refunds on returned parts will be processed as soon as is possible to do so, but can take up to 30 days to process. In some cases where other manufacturers are involved, refunds can take up to 60 days. No refunds of any shipping costs on returned items.

Incomplete orders: No request for missing parts accepted after 30 days from date of receipt. Please check your order upon receipt. If there are missing items we must be notified within 30 days, or we can not help you rectify the situation.

Placing any order with KO Racing via website, phone, or in person constitues your acceptance and agreement with this order policy.


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